If your issue is resolved after you run Excel in safe mode, see: How to troubleshoot startup problems in Excel. When you run Excel in safe mode, it bypasses functionality and settings such as alternative startup location, changed toolbars, the xlstart folder, and Excel add-ins. You can open Excel in safe mode by pressing and holding Ctrl while you start the program, or by using the /safe switch (excel.exe /safe) when you start the program from the command line. Safe mode lets you start Excel without encountering certain startup programs. Note: If you are having problems opening your Excel files after upgrading from Windows 7 to Windows 10, see Errors opening Office files after upgrading from Windows 7 to Windows 10.
